San Mateo County cares about providing excellent and courteous public service. We would like to know if we are succeeding and how we can do better. Please take a moment to complete this survey.

Note: questions marked with an * are required.

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Response Time
Courtesy of staff
Knowledge of staff assisting you
Helpfulness of written information
Helpfulness of verbal information
Staff availability
Information about the process
Appropriate follow-up
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