COVID-19 & HOUSING


Please take this ERAP (Emergency Rental Assistance Program) Survey: CLICK HERE

For the latest legal updates on eviction moratorium (related to non-payment of rent) and rental assistance due to COVID-19 impacts, along with the latest housing-related COVID-19 information available, here's a link to the State of California's "Housing is Key" website: CLICK HERE

The following organizations, which normally help low-income clients with housing & civil legal issues, can also provide information & referral on Housing & COVID-19:
The Legal Aid Society of San Mateo County (CLICK HERE)
Project Sentinel (CLICK HERE)

Additional housing, rental and mortgage assistance resources are listed on the County Manager's Office (CMO) website (which can be found at this link: cmo.smcgov.org/covid-19-resources) including:
     > The State of California's relief package for residents struggling to pay their mortage and bills: CLICK HERE
     > Consumer Financial Protection Bureau has info on options for mortgage and rent payment relief: CLICK HERE
     > CORE Safety Net Services Agencies provide a variety of services and referrals in areas including food, shelter and clothing: CLICK HERE
     > SMC Board of Supervisors adopted an Emergency Residential Rent Increase Regulation: CLICK HERE
     > Housing Industry Foundation's Emergency Housing Fund: CLICK HERE 

     > Together We Rise is assisting displaced foster youth students: CLICK HERE


NOTICE: The safety of our clients and staff remains paramount to the San Mateo County Department of Housing.  To minimize the risk of exposure to COVID-19, the Department of Housing/Housing Authority Belmont office and property management offices will be closed to the public until further notice. All non-urgent, non-emergency work orders and annual/biennial housing quality standards inspections will be suspended.  

• Recertification, interim changes, and self-sufficiency progress appointments will be conducted by mail or email only; any necessary follow up will be done with a phone interview. Please ensure we have your current contact information. 

• In-office as well as inspection appointments will be canceled. Please complete any paperwork that was included in the appointment letter and return it to our office by email/mail as soon as possible. We will notify you if additional documents/verifications are needed. 

• To accommodate program participants moving into a new unit, move-in inspections will be conducted via owners’ self-certification. Owners will be asked to self-certify that their units meet Housing Quality Standards, using the Housing Authority Form - click here.  A follow up inspection may be conducted at a later date. 

• Reinspection appointments will be canceled. To document correction of a deficiency, landlords will be asked to complete the HACSM self-certification form (click here) and email the completed form with a photo of the repaired item(s). 

To ensure we can promptly respond to your need, please use the following email addresses to submit your inquiry or request. Due to high-volume of inquiries we are receiving, please expect up to 72 hours for a reply. 

Inspection, Request for Tenancy Approval, contract rent related: leasingteam@smchousing.org

Eligibility, income and family composition change requests: interims@smchousing.org

Family self-sufficiency related: vgvelgado@smchousing.org

Notice to vacate, voucher issuance briefings: csteam@smchousing.org

Landlords under existing HAP contract with payment questions: jfortier@smchousing.org or sgoebel@smchousing.org


Please let us know if you have any other Housing-related COVID-19 questions at covid19@smchousing.org or you can call us at (650) 363-7873

COVID-19 Info
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